Refund policy

Return & Refund Policy

30-Day Return Request Window

You may submit an eligible return request within 30 days of the date your order is marked as delivered.

Submitting a request within 30 days does not guarantee that the return will be approved. All returns are subject to the eligibility requirements, exclusions, and inspection terms listed below.

Return Eligibility

To qualify for a return, the item must be:

  • Unworn, unwashed, unused, and unaltered

  • Free from stains, odors, pet hair, deodorant marks, makeup, or other signs of use

  • Returned with all original tags and packaging

  • Accompanied by a valid order number or proof of purchase

We reserve the right to refuse any return that does not meet these conditions.

Size, Fit, and Personal Preference

Our T-shirts feature a relaxed oversized fit. Customers are responsible for reviewing the product measurements and size chart before placing an order.

Returns or refunds are generally not accepted for:

  • Selecting the wrong size

  • Disliking the oversized fit

  • Changing your mind

  • Personal style or color preferences

  • Minor differences between screen colors and the physical product

Any exception approved for these reasons is made at our sole discretion. The customer will be responsible for return shipping, and the original shipping fee will not be refunded.

Vintage-Wash Variations

Each T-shirt is individually garment-washed. Slight differences in color, fading, texture, distressing, and wash pattern are intentional characteristics of the vintage-wash process.

These natural variations make each item unique and are not considered manufacturing defects.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately after delivery.

If you receive a damaged, defective, or incorrect item, contact us at support_agent@teezfuel.com within 7 days of delivery.

Your email must include:

  • Your order number

  • A clear description of the issue

  • Clear photos of the entire item

  • Close-up photos showing the defect or error

  • A photo of the size label and packaging label, when applicable

Claims submitted without sufficient evidence may be delayed or denied.

Once the issue is verified, we may provide a replacement, store credit, or refund, depending on the circumstances and product availability.

Damage caused by wear, washing, improper care, accidental damage, misuse, or normal aging is not considered a manufacturing defect.

How to Request a Return

Before returning any item, contact us at support_agent@teezfuel.com to request authorization.

Do not return an item until you have received written approval and return instructions from us.

Approved returns must be shipped within 7 days after the return instructions are issued. Returns shipped after this period may be refused.

Items returned without prior authorization will not be accepted or refunded.

Do not send returns to the address printed on the original package unless we specifically instruct you to do so.

Return Shipping Costs

We will cover approved return shipping costs only when we confirm that:

  • The wrong item was sent

  • The item arrived damaged

  • The item has a verified manufacturing defect

For any other approved return, the customer is responsible for all return shipping costs.

Original shipping charges, upgraded shipping charges, duties, taxes, and other delivery-related fees are non-refundable unless the return is caused by our error.

We are not responsible for return packages that are lost, delayed, damaged, or delivered to an unauthorized address. We recommend using a trackable shipping service.

Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

  • Worn, washed, used, altered, stained, or damaged items

  • Items with removed or missing tags

  • Items without their original packaging

  • Personalized or customized products

  • Final-sale or clearance products

  • Gift cards

  • Items returned without prior authorization

  • Items returned after the approved return period

  • Products showing damage caused by improper washing or care

Exchanges

We do not offer direct exchanges.

When a return is approved, you may place a separate order for a different size or design. Approval of a return does not reserve inventory or guarantee that another size will remain available.

Order Changes and Cancellations

Orders begin processing shortly after they are placed.

Cancellation requests submitted within 2 hours of purchase may be processed without a fee.

If an order has already entered processing or production, the following non-refundable fees may apply:

  • Order not yet in production: $2 processing fee

  • Order already in production but not shipped: $3 processing fee

Orders cannot be cancelled or changed after shipment.

Submitting a cancellation request does not guarantee that the order can be stopped before processing or shipment.

Refund Inspection

Refunds are issued only after the returned item has been received and inspected.

If the return is approved after inspection, the eligible refund will be sent to the original payment method within 10 business days.

Any applicable return shipping costs, original shipping charges, processing fees, discounts, or other non-refundable charges may be deducted from the refund.

If the returned item does not meet our return conditions, the refund may be reduced or denied. The customer may be responsible for any cost required to ship the rejected item back.

Banks and payment providers may require additional time to post the refund.

If more than 15 business days have passed since we confirmed that your refund was approved, contact us at support_agent@teezfuel.com.

Policy Abuse

We reserve the right to limit or refuse returns, refunds, or future orders in cases involving suspected fraud, repeated policy abuse, excessive returns, altered evidence, chargeback misuse, or other suspicious activity.

This policy does not limit any rights that cannot legally be excluded under applicable law.