Shipping Policy

At TEEZFUEL, we are committed to providing a reliable and transparent shipping experience. Please review this Shipping Policy carefully before placing your order.

Order Processing Time

Orders are normally processed within 1–3 business days, Monday through Friday, excluding U.S. public holidays.

Processing begins after your payment has been successfully confirmed. During product launches, promotional events, peak shopping periods, or holidays, additional processing time may be required.

Once your order has shipped, a shipping confirmation email containing your tracking number will be sent to the email address provided at checkout.

Please note that order processing time is separate from shipping delivery time.

Shipping Coverage

TEEZFUEL currently ships exclusively within the continental United States.

We do not currently ship to:

• Alaska

• Hawaii

• Puerto Rico

• U.S. territories

• APO, FPO, or DPO addresses

• International destinations

If your shipping address is accepted at checkout, delivery is currently available to your location.

We reserve the right to cancel and refund orders placed with unsupported, incomplete, freight-forwarding, or otherwise undeliverable addresses.

Estimated Delivery Time

Standard shipping within the continental United States normally takes approximately 3–7 business days after the order has been shipped.

Please note that the estimated delivery time does not include the additional 1–3 business days required for order processing.

Remote or rural locations may require additional delivery time.

All delivery dates are estimates and are not guaranteed. Delivery times may be affected by carrier capacity, severe weather, public holidays, transportation disruptions, address issues, or other circumstances outside our direct control.

Delays caused by the shipping carrier or circumstances beyond our control do not automatically qualify an order for cancellation or refund.

Free U.S. Shipping

Free standard shipping is available for eligible orders delivered within the continental United States.

Free shipping applies only to standard delivery. Any upgraded or optional shipping services offered at checkout may require an additional fee.

Eligible promotional discounts, including Buy 2, Save $10, will be displayed or automatically applied at checkout according to the applicable promotional terms.

Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout, including:

• Full name

• Street address

• Apartment, suite, or unit number, when applicable

• City

• State

• ZIP code

• Valid phone number

• Valid email address

TEEZFUEL is not responsible for delays, failed deliveries, lost packages, or returned shipments caused by an incorrect, incomplete, outdated, or inaccessible address provided by the customer.

Address Changes

If you notice an address error after placing your order, contact us immediately at support_agent@teezfuel.com.

We will make reasonable efforts to update the address before the order enters processing or fulfillment. However, address changes are not guaranteed once production, fulfillment, or shipment has begun.

After an order has shipped, customers may need to contact the carrier directly to request an address correction, package hold, or redelivery.

Any additional carrier, handling, or reshipping fees caused by an incorrect customer-provided address are the customer’s responsibility.

Package Tracking

A tracking number will be provided by email after your order has been dispatched.

You can track your shipment through:

• The tracking link in your shipping confirmation email

• The carrier’s official tracking website

• The Order Tracking page on our website

Tracking information may take 3–5 business days to update after shipment.

A temporary delay in tracking updates does not necessarily mean that the package has stopped moving or has been lost.

Holiday and Carrier Delays

Orders may experience delays during major U.S. holidays and peak shopping periods, including:

• New Year’s Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving

• Christmas

Holiday-related delays may add approximately 3–7 business days to the normal delivery estimate.

Severe weather, natural disasters, labor disruptions, carrier shortages, transportation delays, government restrictions, or other unforeseen events may also affect delivery times.

These circumstances are outside our direct control and do not automatically qualify an order for cancellation, replacement, or refund.

Missed Deliveries and Unclaimed Packages

Customers are responsible for monitoring tracking updates and arranging package pickup, redelivery, or collection when required by the carrier.

If a package is returned because of:

• An incorrect or incomplete address

• A missed delivery

• Refusal of delivery

• Failure to collect the package

• An unavailable or inaccessible delivery location

We may offer reshipment after the customer pays the applicable reshipping and handling costs.

If a refund is approved instead, the actual original shipping and handling costs may be deducted from the refund, including orders that originally qualified for free shipping.

If an unclaimed package is destroyed, abandoned, or disposed of by the carrier and cannot be returned to us, the order may not qualify for a refund or replacement.

Packages Marked as Delivered

When tracking shows that a package has been delivered, please first check:

• Your mailbox

• Front door, porch, or side entrance

• Parcel locker

• Reception or mailroom

• Building management or security desk

• Household members

• Nearby neighbors

• Other safe locations around the property

You should also contact the local carrier directly to request delivery details or proof of delivery.

TEEZFUEL is not responsible for theft, loss, or misplacement that occurs after the carrier confirms successful delivery to the shipping address provided at checkout.

However, we will make reasonable efforts to assist with a carrier investigation when appropriate.

Lost or Significantly Delayed Packages

If your package has not arrived within 5 business days after the estimated delivery period, please contact us at support_agent@teezfuel.com.

Shipping-related claims must be submitted within 15 days of the estimated delivery date. Claims submitted after this period may not qualify for investigation, replacement, store credit, or refund.

We may request the following information:

• Your order number

• Confirmation of your shipping address

• Tracking information

• Communication records with the carrier

• Proof of non-delivery

• Other supporting information required for the investigation

Depending on the results of the carrier investigation, product availability, and the circumstances of the shipment, we may offer an appropriate resolution, including:

• Assistance with a carrier investigation

• A replacement shipment

• Store credit

• A full or partial refund

A replacement or refund is not guaranteed while the package remains in active transit or before the carrier investigation has been completed.

Returned-to-Sender Orders

If an order is returned to us, the package must first be received and inspected before we determine whether it qualifies for reshipment or refund.

Returned-to-sender orders may be subject to:

• Reshipping fees

• Handling fees

• Deductions for the original shipping cost

• Deductions for damaged or missing products

• Refusal of refund if the package cannot be recovered or returned to us

Any approved refund will be issued only after the returned package has been received and inspected.

Order Changes and Cancellations

Orders begin processing shortly after they are placed.

Please contact us as soon as possible if you need to cancel or change your order. Submitting a request does not guarantee that the order can be changed or cancelled.

Orders cannot be cancelled or changed after shipment.

If an order has already entered processing or production, applicable processing fees may apply according to our Return & Refund Policy.

Contact Us

For questions regarding shipping, tracking, delivery, or address changes, contact us at:

support_agent@teezfuel.com

Please include your order number so that we can assist you more efficiently.

This policy does not limit any rights that cannot legally be excluded under applicable law.